Frequently Asked Questions

Turn off your water and electricity immediately, then call a licensed water damage restoration company. Fast action helps prevent mould growth, structural damage, and costly repairs. Document the damage for insurance purposes using photos and videos.

Common signs include peeling paint, musty odors, warped floors, stains on walls or ceilings, and increased humidity. These indicators may signal long-term leaks or unseen damage needing professional inspection to prevent further deterioration and health risks.

Professionals use industrial-grade fans and dehumidifiers that dry materials deep below surfaces. DIY efforts often leave hidden moisture behind, leading to mould growth, rot, or structural damage. Certified technicians also monitor moisture levels for thorough restoration.

Trained professionals use moisture meters, thermal imaging, and visual inspection to identify the source, extent, and category of damage. This information guides the drying strategy, equipment setup, and documentation necessary for insurance claims and restoration planning.

Common causes include burst pipes, roof leaks, overflowing toilets, appliance malfunctions, and natural flooding. Regular inspections and timely maintenance help prevent such incidents and reduce the likelihood of costly, disruptive water damage in residential and commercial properties.